Sale!

CUSTOMER SERVICE REPRESENTATIVE

$2,500.00 $1,000.00

– For GVAs, Chat, and Phone Support Specialists, CSRs and TSRs

Before: 2500

#ExtendedClearanceSale: P1000 (January 1-31)

Limited to first 50 paid reservations only

Training Coverage:

– Course Inclusions: CSR Introduction & Basics

– Identifying Skills for Customer Service and Understanding Customer Demographics

– Common Tools (Hardware & Software)

– Branding, Customer Service Skills 1: Billing

– Customer Service Skills 2: Sales & Strategy

– Customer Service Skills 3: Outbound

– Customer Service Skills 4: Technical Support – Inbound/OutBound

– Customer Service Skills 5: Chat Support

– Customer Service Skills 5: Complaints Handling

* 2 live sessions

* 10 recorded sessions

* With online certification after course completion

* Free apprenticeship and hiring opportunities

Category: Tag:

Description

– For GVAs, Chat, and Phone Support Specialists, CSRs and TSRs

Before: 2500

#ExtendedClearanceSale: P1000 (January 1-31)

Limited to first 50 paid reservations only

Training Coverage:

– Course Inclusions: CSR Introduction & Basics

– Identifying Skills for Customer Service and Understanding Customer Demographics

– Common Tools (Hardware & Software)

– Branding, Customer Service Skills 1: Billing

– Customer Service Skills 2: Sales & Strategy

– Customer Service Skills 3: Outbound

– Customer Service Skills 4: Technical Support – Inbound/OutBound

– Customer Service Skills 5: Chat Support

– Customer Service Skills 5: Complaints Handling

* 2 live sessions

* 10 recorded sessions

* With online certification after course completion

* Free apprenticeship and hiring opportunities